Service News Issue 17/2016

Service Landing Page – for quick and easy contact

The Service Landing Page provides you quick and easy access to HEIDENHAIN Service. Furthermore, here you will find all the information about our service offering—clearly structured and sorted according to topic

  • Quick search and download of contact and product data
  • The most important services at a glance
  • Contacts for technical and sales support


HEIDENHAIN international – strong presence in North America and China

HEIDENHAIN has a very tight service and sales network in North America and China. Sites close to customers and a comprehensive service offering ensure fast and personal customer support in these major markets. The benefit is not only for local enterprises, but in particular for German and other European machinery and plant builders and their customers.


HEIDENHAIN length gauges – more product series in the Service Exchange

Length gauges from HEIDENHAIN offer high accuracy over the entire measuring range, are mechanically rugged, and can be used in a great variety of applications. They are made for applications in production metrology, multipoint inspection stations and measuring equipment monitoring, and as position measuring devices. Despite their robust construction, it is unfortunately impossible to completely exclude failure of the HEIDENHAIN length gauges. For such a case HEIDENHAIN has extended its offering of replacement length gauges in the Service Exchange.


Technical support

NC Support Helpline
+49 8669 31-3101

PLC Programming Helpline
+49 8669 31-3102

NC Programming Helpline
+49 8669 31-3103

Encoders Helpline
+49 8669 31-3104

Application Programming Helpline
+49 8669 31-3106

Replacement Parts and Repairs Helpline
Germany: +49 8669 31-3121
International: +49 8669 31-3123

Please use our request form to send us a question.

Request form